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Terms & Conditions

Terms & Conditions


1.The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete.


2.You are responsible for keeping your password secret and secure.


3.You must not post private or confidential information via the website, including, without limitation, your or any other person's credit card information, non-public phone numbers or non-public email addresses.


4.You may not use the website for any illegal or unauthorized purpose.You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.


5.You need an e-mail address to place an order, and you may need to set your browser to accept both (functional) cookies and pop-ups in order to be able to use all the functionalities of the Website.Placing an order on the Website is easy: Add the products you want to your shopping cart.Proceed to checkout.Select delivery and billing options.Review your order.Submit your order.


6.www.countryheatdvd.com/ reserve the right to cancel a Contract by written notice to you in the following situations:the product is not available / in stock;your billing information is not correct or not verifiable;your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;


7.We do not accept any method of payment other than those listed in our site. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damages that may result from this action.


8.You may cancel any order free of charge and without giving us any reason, provided it has not yet been shipped. We begin processing orders placed at our online store almost immediately. If you wish to cancel your order, please contact us via email first.


9.You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. You can do so within 2 months after you notice the defect.


10.We're pleased to be able to present Which's impartial advice on the Website, but please note that we cannot take responsibility for their recommendations or the content of any of their reports.